Introduction to Materials Management (4th Edition)

J.R. Tony Arnold, Stephen N. Chapman


  Introduction to Materials Management (4th Edition)  J.R. Tony Arnold, Stephen N. Chapman  Written in a simple and user-friendly style, this book covers all the basics of supply chain management and production and inventory control. It is the only book listed in the APICS-The Educational Society for Resource Management CPIM Exam Content Manual as the text reference for the Basics of Supply Chain Management (BSCM) CPIM certification examination. 15 separate chapters discuss an introduction to materials management, production planning system, master scheduling, material requirements planning, capacity management, production activity control, purchasing, forecasting, inventory fundamentals, order quantities, independent demand ordering systems, physical inventory and warehouse management, physical distribution, products and processes, just-in-time manufacturing, and total quality management. For business personnel whose job functions include materials management, and production and inventory control.  книги, книжный магазин, интернет-магазин Written in a simple and user-friendly style, this book covers all the basics of supply chain management and production and inventory control. It is the only book listed in the APICS-The Educational Society for Resource Management CPIM Exam Content Manual as the text reference for the Basics of Supply Chain Management (BSCM) CPIM certification examination. 15 separate chapters discuss an introduction to materials management, production planning system, master scheduling, material requirements planning, capacity management, production activity control, purchasing, forecasting, inventory fundamentals, order quantities, independent demand ordering systems, physical inventory and warehouse management, physical distribution, products and processes, just-in-time manufacturing, and total quality management. For business personnel whose job functions include materials management, and production and inventory control....


Call Center Operations Management Handbook and Study Guide

Brad Cleveland, Debbie Harne


  Call Center Operations Management Handbook and Study Guide  Brad Cleveland, Debbie Harne  Call center operations is a specialized management field with its own theories and terminology. The fundamental dynamics of the randomly arriving call center workload create multiple challenges in the areas of forecasting, staffing, technology and facilities management. A firm understanding of these challenges is required for a call center leader to accomplish the objectives of the organization and satisfy customers. The Call Center Operations Management Handbook and Study Guide provides this solid foundation through an examination of key performance indicators, call center planning and management processes, call center technology and facilities management. The guide begins with an explanation of service level and response time ? key objectivesthat measure the accessibility of the center. A detailed examination of other key performance indicators follows. The third section of the guide provides an in-depth discussion of the planning and management processes upon which call...  книги, книжный магазин, интернет-магазин Call center operations is a specialized management field with its own theories and terminology. The fundamental dynamics of the randomly arriving call center workload create multiple challenges in the areas of forecasting, staffing, technology and facilities management. A firm understanding of these challenges is required for a call center leader to accomplish the objectives of the organization and satisfy customers. The Call Center Operations Management Handbook and Study Guide provides this solid foundation through an examination of key performance indicators, call center planning and management processes, call center technology and facilities management. The guide begins with an explanation of service level and response time ? key objectivesthat measure the accessibility of the center. A detailed examination of other key performance indicators follows. The third section of the guide provides an in-depth discussion of the planning and management processes upon which call......

National Image and Competitive Advantage

Eugene D. Jaffe, Israel D. Nebenzahl


  National Image and Competitive Advantage  Eugene D. Jaffe, Israel D. Nebenzahl  This book features in-depth analyses of interactions between brand, country and product images; real-life examples of country branding; and guidelines for managerial action, making it an invaluable resource for students of International Marketing, International Business and Consumer Behavior as well as for international marketing managers, industry leaders and government officials. Subjects covered include: Consumers' perception of countries as sources for brands and products; how to utilize country image by the firm; how to manage national promotion campaigns of country image; country of origin labeling requirements; the use of the made-in label as a trade barrier; and the future role of brand and country images in the age of eCommerce.  книги, книжный магазин, интернет-магазин This book features in-depth analyses of interactions between brand, country and product images; real-life examples of country branding; and guidelines for managerial action, making it an invaluable resource for students of International Marketing, International Business and Consumer Behavior as well as for international marketing managers, industry leaders and government officials. Subjects covered include: Consumers' perception of countries as sources for brands and products; how to utilize country image by the firm; how to manage national promotion campaigns of country image; country of origin labeling requirements; the use of the made-in label as a trade barrier; and the future role of brand and country images in the age of eCommerce....

How to Develop and Manage a Successful Condominium

Adam Starchild


  How to Develop and Manage a Successful Condominium  Adam Starchild  All over the country, the demand for housing is rapidly outpacing the supply. Rental buildings are filling up and prices are skyrocketing. One result of this situation is a relatively new real estate phenomenon: the condominium. The past few years haveseen an unprecedented boom in this unique form of property ownership. The condominium dweller gains equity in his residence, enjoys substantial tax advantages, and has a degree of freedom and flexibility denied him in a rental apartment. How can you get in on this boom? You can, of course, simply buy yourself a condominium unit with the expectation of reselling it later at a higher price. Or you can cash in on the phenomenon in an even bigger way: by becoming a condominium entrepreneur. You?ll find all the information and advice you need to get started in How to Develop and Manage a Successful Condominium. Why are condominiums so appealing to the entrepreneur and investor? Here?s one reason: an apartment building...  книги, книжный магазин, интернет-магазин All over the country, the demand for housing is rapidly outpacing the supply. Rental buildings are filling up and prices are skyrocketing. One result of this situation is a relatively new real estate phenomenon: the condominium. The past few years haveseen an unprecedented boom in this unique form of property ownership. The condominium dweller gains equity in his residence, enjoys substantial tax advantages, and has a degree of freedom and flexibility denied him in a rental apartment. How can you get in on this boom? You can, of course, simply buy yourself a condominium unit with the expectation of reselling it later at a higher price. Or you can cash in on the phenomenon in an even bigger way: by becoming a condominium entrepreneur. You?ll find all the information and advice you need to get started in How to Develop and Manage a Successful Condominium. Why are condominiums so appealing to the entrepreneur and investor? Here?s one reason: an apartment building......

Successful Freelancing: The Complete Guide to Establishing and Running Any Kind of Freelance Business

Marian Faux


  Successful Freelancing: The Complete Guide to Establishing and Running Any Kind of Freelance Business  Marian Faux  Freelancing is one of the fastest-growing job trends of the nineties, but starting up a freelance business involves more than just hanging out a shingle. In this user-friendly, up-to-the-minute guide, veteran freelancer Marian Faux explains everything you need to know. Topics include: -Establishing a business plan -Setting up an office -Negotiating fees -Handling contracts and agreement letters -Tax, insurance, and benefits planning -Expanding your business -Advertising, publicity, and marketing -Measuring your success Both new and experience freelancers-in every field-will find the information they need in order to run a successful, profitable business.  книги, книжный магазин, интернет-магазин Freelancing is one of the fastest-growing job trends of the nineties, but starting up a freelance business involves more than just hanging out a shingle. In this user-friendly, up-to-the-minute guide, veteran freelancer Marian Faux explains everything you need to know. Topics include: -Establishing a business plan -Setting up an office -Negotiating fees -Handling contracts and agreement letters -Tax, insurance, and benefits planning -Expanding your business -Advertising, publicity, and marketing -Measuring your success Both new and experience freelancers-in every field-will find the information they need in order to run a successful, profitable business....


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