The Economic Challenge for Europe: Adapting to Innovation Based Growth

Jan Fagerberg, Paolo Guerrieri, Bart Verspagen


  The Economic Challenge for Europe: Adapting to Innovation Based Growth  Jan Fagerberg, Paolo Guerrieri, Bart Verspagen  Europe's performance relative to the US and countries in Asia is a topic that greatly preoccupies policymakers who are concerned that the European Union is losing ground compared to other, more dynamic, parts of the world. This book presents the scale and scope of the challenges that Europe faces in adjusting to globalization and advances in technology. The evidence assembled in this book points to trends in European Union performance that policymakers will find disconcerting. In many areas, Europe has not kept pace with the technological advances of competitors and seems to have lost its dynamism. Employment creation has been lackluster, new specializations have been slow to emerge and the rate of innovation has been disappointing. The core message in this book is that the problems Europe faces in key areas such as growth, equality and employment are all related to its failure to take sufficient advantage of technological advances, particularly the information and communication...  книги, книжный магазин, интернет-магазин Europe's performance relative to the US and countries in Asia is a topic that greatly preoccupies policymakers who are concerned that the European Union is losing ground compared to other, more dynamic, parts of the world. This book presents the scale and scope of the challenges that Europe faces in adjusting to globalization and advances in technology. The evidence assembled in this book points to trends in European Union performance that policymakers will find disconcerting. In many areas, Europe has not kept pace with the technological advances of competitors and seems to have lost its dynamism. Employment creation has been lackluster, new specializations have been slow to emerge and the rate of innovation has been disappointing. The core message in this book is that the problems Europe faces in key areas such as growth, equality and employment are all related to its failure to take sufficient advantage of technological advances, particularly the information and communication......


ON LEADERSHIP

John W. Gardner


  ON LEADERSHIP  John W. Gardner  Leaders today are familiar with the demand that they come forward with a new vision. But it is not a matter of fabricating a new vision out of whole cloth. A vision relevant for us today will build on values deeply embedded in human history and in our own tradition. It is not as though we come to the task unready. Men and women from the beginning of history have groped and struggled for various pieces of the answer. The materials out of which we build the vision will be the moral strivings of the species, today and in the distant past. Most of the ingredients of a vision for this country have been with us for a long time. As the poet wrote, Leaders today are familiar with the demand that they come forward with a new vision. But it is not a matter of fabricating a new vision out of whole cloth. A vision relevant for us today will build on values deeply embedded in human history and in our own tradition. It is not as though we come to the task unready. Men and women from the beginning of history have groped and struggled for various pieces of the answer. The materials out of which we build the vision will be the moral strivings of the species, today and in the distant past. Most of the ingredients of a vision for this country have been with us for a long time. As the poet wrote, "The light we sought is shining still." That we have failed and fumbled in some of our attempts to achieve our ideals is obvious. But the great ideas still beckon?freedom, equality, justice, the release of human possibilities. The vision is to live up to the best in our past and to reach the goals we have yet to achieve?with respect......

Secret Service: Hidden Systems That Deliver Unforgettable Customer Service

John R. DiJulius III


  Secret Service: Hidden Systems That Deliver Unforgettable Customer Service  John R. DiJulius III  Foreword by Capodagli and Lynn Jackson, coauthors of The Disney Way . All businesses have customers, but how many of them deliver unforgettably good customer service? Secret Service reveals the hidden systems of the few exceptional companies that do: what actions they take behind the scenes to consistently surpass customer expectations. These organizations reap the benefits of greater customer loyalty, exponentially expanded referral networks, lower employee turnover, and stronger bottom-line results. By quantifying and examining each phase of the Foreword by Capodagli and Lynn Jackson, coauthors of The Disney Way . All businesses have customers, but how many of them deliver unforgettably good customer service? Secret Service reveals the hidden systems of the few exceptional companies that do: what actions they take behind the scenes to consistently surpass customer expectations. These organizations reap the benefits of greater customer loyalty, exponentially expanded referral networks, lower employee turnover, and stronger bottom-line results. By quantifying and examining each phase of the "Customer Experience Cycle," Secret Service reveals clever, practical ideas that can be transformed into repeatable best practices in any organization and at every level. Packed with examples applicable to a wide range of industries, this book provides practical, realistic ways to: * Turn customer complaints into positive experiences * Use marketing to go deeper with existing customers * Increase......

Microsoft Office XPIllustrated Introductory, Enhanced Edition (Illustrated)

David Beskeen


  Microsoft Office XPIllustrated Introductory, Enhanced Edition (Illustrated)  David Beskeen  A visual approach to learning the basic skills needed to use Microsoft Office XP including integrating information between applications and how to create Web pages.  книги, книжный магазин, интернет-магазин A visual approach to learning the basic skills needed to use Microsoft Office XP including integrating information between applications and how to create Web pages....

Special Edition Using Adobe(R) Illustrator(R) 10

Peter Bauer


  Special Edition Using Adobe(R) Illustrator(R) 10  Peter Bauer  The only book on Illustrator 10 you need! Special Edition Using Adobe Illustrator 10 is best suited for the graphics professional who has at least some working knowledge of the software. The book is written by a leading expert, Peter Bauer, who brings years of Illustrator experience and knowledge of how Illustrator operates within the Adobe family of products. Peter draws special attention to new features including: full Mac OS X coverage; new drawing capabilities including grids, lines, arcs, compound-shape enhancements, and Flare tool; enhanced Web features including symbols, slicing, dynamic data-driven graphics, enhanced Flash and SVG support; improved effects including warping and envelope distortion, and Liquify tools; increased productivity with new Magic Wand selection tool, dynamic data-driven graphics, improved interoperability with other Adobe products, and asset management scripting. All of this information is organized by feature so that graphics...  книги, книжный магазин, интернет-магазин The only book on Illustrator 10 you need! Special Edition Using Adobe Illustrator 10 is best suited for the graphics professional who has at least some working knowledge of the software. The book is written by a leading expert, Peter Bauer, who brings years of Illustrator experience and knowledge of how Illustrator operates within the Adobe family of products. Peter draws special attention to new features including: full Mac OS X coverage; new drawing capabilities including grids, lines, arcs, compound-shape enhancements, and Flare tool; enhanced Web features including symbols, slicing, dynamic data-driven graphics, enhanced Flash and SVG support; improved effects including warping and envelope distortion, and Liquify tools; increased productivity with new Magic Wand selection tool, dynamic data-driven graphics, improved interoperability with other Adobe products, and asset management scripting. All of this information is organized by feature so that graphics......


<<<  Н. В. Гоголь. Собрание сочинений в семи томах. Том 1. Н. В. Гоголь             Строительство и архитектура Ленинграда. 1979 год, выпуски ... >>>




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